Privacy Policy

Introduction

Ritivel, Inc. ("Ritivel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, company name, and job title when you contact us or request a demo.
• Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

Your Data in Our Products

Ritivel's products are designed with privacy at their core. When you use our on-premise regulatory automation tools:

• Your data is processed entirely within your infrastructure
• No customer data is transmitted to or stored on our servers
• Your data is never used to train our AI models
• We maintain a zero data retention policy for customer content

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct product demonstrations
• Send you information about our products and services (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.